Adam Glick

Adam Glick

Adam Glick is head of legal at Intercom, the messenger that can help modern businesses build positive relationships with prospects and customers. Adam joined Intercom in July 2019, and is responsible for building the legal department. “To be successful as a legal leader at a high-growth company, aligning the level of risk with the objectives of the business is paramount” "Strong relationships with a customer’s legal counsel has its benefits - I can streamline negotiations in advance by picking up the phone or sending a simple email. There's already a level of comfort, trust and familiarity" "The legal function can be thought of as an impediment, so it’s important for the legal department to work well with the sales team to prove otherwise. Customer acquisition is essential; a legal department should focus on playing a role to help the business succeed in its initiatives"

Adam Glick

Adam Glick
Adam Glick is head of legal at Intercom, the messenger that can help modern businesses build positive relationships with prospects and customers. Adam joined Intercom in July 2019, and is responsible for building the legal department. “To be successful as a legal leader at a high-growth company, aligning the level of risk with the objectives of the business is paramount” "Strong relationships with a customer’s legal counsel has its benefits - I can streamline negotiations in advance by picking up the phone or sending a simple email. There's already a level of comfort, trust and familiarity" "The legal function can be thought of as an impediment, so it’s important for the legal department to work well with the sales team to prove otherwise. Customer acquisition is essential; a legal department should focus on playing a role to help the business succeed in its initiatives"
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Legal operations

Why lawyers should think about customer acquisition

02 April 2020
Adam Glick

In-house lawyers focus on collaboration, legal processes, and firefighting. Adam Glick, Intercom's head of legal, explains why customer acquisition should also sit high on their list of priorities.  Read More

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