Juro vs Adobe Sign: features, pricing and alternatives

Juro knowledge team, 6 August 2021

Adobe Sign helps businesses of all sizes collect digital signatures quickly. But what if you need more than just eSignature to handle your contracts?

As the creator of the popular PDF file format, organisations around the world trust the Adobe name. Many instinctively turn to Adobe Sign to electronically view, send, and sign PDFs online. But can Adobe Sign also help you automate your end-to-end contract workflow, collaborate on in-browser negotiations, and learn through data analytics?

Let’s explore the features, pricing and limitations of Adobe Sign in comparison to Juro’s all-in-one contract automation platform. Use the menu below to navigate this page.

Juro vs Adobe Sign: feature comparison | Benefits | Pricing | Independent reviews | FAQs | Alternatives

Juro vs Adobe Sign: feature comparison

Features Adobe Sign Juro
Browser-native contract editor
Unlimited templates
Natural language Q&A
Internal commenting
External negotiation
Custom branding
Native, secure eSignature with audit trail
Signing on mobile
Kanban dashboard
Renewal reminders
Approval workflows
Conditional logic
Real-time dashboard
Custom table views
Dedicated customer success manager
User access levels
Single sign-on
Bulk actions
Salesforce integration Enterprise plans only
Workday integration Enterprise plans only
Greenhouse integration
Google Drive integration Enterprise plans only
Zapier integration
Slack integration
API Enterprise plans only

Ready to try an all-in-one contract automation platform? 👇

Get a demo

Adobe Sign offers fast and convenient digital signature capabilities, even winning distinction as Microsoft’s preferred eSignature solution. Customers also appreciate its useful form-building functions. Adobe Sign integrates with several popular enterprise software systems to help companies obtain signatures remotely and store signed documents where they can find them quickly. 

However, Adobe Sign lacks many of the functions that enable legal teams at fast-growth businesses to quickly assess what’s in their contracts, negotiate necessary changes, and close deals fast. Nor does it offer the post-execution tracking and analytics that help you to spot bottlenecks and keep your business running smoothly.

Key issues users struggle with when using Adobe Sign are:

  • Lack of flexibility: users can't edit PDFs in Adobe Sign, nor can they alter the process after it's started. Any changes, such as adding someone in CC or correcting an error, require users to cancel and start over. PDFs are locked after signature as well, preventing users from extracting specific pages or content, or adding additional signatures to an already-signed document.
  • Difficult to use: some customers report an unfriendly, outdated interface with confusing menus and options. Recipients can also find it difficult to use Adobe Sign when their contract arrives to be reviewed or signed.
  • Inconsistent support: customer service representatives can be difficult to reach. In verified public reviews (see below), Adobe Sign users report extensive delays and unhelpful responses from customer support.
  • Lack of data analytics: Adobe Sign doesn’t allows users to track and report on key contract data such as dates, monetary values, deliverables and terms. Legal teams would still need to manually review each contract (or pay for separate AI review software) to locate and track accurate and up-to-date contract data.

For an extensive set of features that help visionary legal counsel and the business teams they enable to efficiently manage contracts in one unified workspace, consider the many benefits of an all-in-one contract automation platform.


Juro benefits

✍️ All-in-one contract automation

Adobe might well be king of the PDF, but Juro looks beyond siloed static documents to automate your end-to-end contract workflow, enabling you to create, negotiate, sign, manage, track and renew contracts in a single, online workspace. 

Juggling documents among Word and PDF formats and shared drives while tracking data in Excel slows you down and adds room for confusion and errors. Juro replaces all these tools and centralises your contracts. Business users can use a self-serve Q&A flow to complete an automated template and create basic contracts such as NDAs, MSAs, and offer letters on their own in minutes. Your legal team can stay in control and globally change templates for fast and reliable edits at any time.

🌐 Collaborative contract review and negotiation

PDFs are made specifically to prevent editing. Juro’s native editor is explicitly designed to allow flexibility in creating, reviewing, editing and approving contracts. Parties collaborate on a single version of a contract, and you can tag team members for comments, hide your internal comments from outside parties, and control which edits and comments counterparties see. Juro's native editor offers advanced features like conditional logic and sidebar collaboration to help you close deals faster. 

negotiation-in-juro-contract-pngDon't waste time in Word tracked changes - collaborate in real time in the browser. Click above to try it ☝️


💬 Top-rated customer support

Adobe Sign's scale makes it inevitable that users can feel distanced from customer support. But with Juro, you can feel confident that we're as committed to your success as you are. You get real-time chat support in-product, along with a dedicated customer success manager, to ensure you can always use get maximum value from your contract workflow. Juro’s average response time is under five minutes, and Juro enjoys category-leading ratings for quality of support (9.7/10) and ease of admin (9.8/10) from independent G2 reviews.

➕ Powerful data analytics

Contracts in Juro are imbued with all the dynamic advantages of digital assets to make your company’s contract-related information searchable, trackable, measurable, and manageable. You can easily query, consistently evaluate, view and share contract data using custom table views and real-time dashboards. Get alerts on key milestones and never miss a renewal deadline again, thanks to a data-rich repository that does much more than store static PDFs. 

juro-analyticsMonitor all the metrics you need to make sure your key business documents keep moving 

Adobe Sign pricing vs Juro pricing

Adobe Sign pricing starts at $24.99 per user, per month. Per-user limits on signatures and documents may require customers to shift into higher-priced plans multiple times as they grow.

Adobe Sign doesn’t offer a free version of its software. The company does offer a free 7-day trial that automatically switches to a monthly subscription on the 8th day. At that point, to access all the features available to you during your trial again, you'll need to also purchase Acrobat, in addition to Adobe Sign.

Juro offers transparent, flexible, all-in-one pricing plans to suit any business, including a full-featured free plan. Pick the plan that’s right for you.

Lite Team Business
$59/user/month $90/user/month Let's talk.
✅ Template editor ✅ Everything in 'Lite' ✅ Everything in 'Team'
✅ Unlimited templates ✅ Unlimited contracts ✅ Single sign-on
✅ Internal commenting ✅ Approval workflows ✅ SAML
✅ In-browser negotiation ✅ Custom table views ✅ Bulk import
✅ Native eSignature ✅ OCR + data extraction ✅ Bulk actions
✅ Audit trails ✅ Analytics ✅ Salesforce integration
✅ Kanban dashboard ✅ CSV export ✅ Greenhouse integration
✅ Renewal reminders ✅ Dedicated customer success manager ✅ Workday integration
✅ Slack integration ✅ User access levels ✅ REST API
✅ GDrive integration ✅ Zapier integration ✅ Webhooks
✅ Company data integration    

Ready to replace surprise fees with one predictable price? 👇

Get a demo

Once you have a good working knowledge of Adobe Sign, it can significantly ease and accelerate the eSignature process. However, it can get expensive quickly if multiple people in your company need to sign documents. Plus, it’s missing so much of the key value around self-serve automation, collaborative workflows and data-rich repository that help companies agree more with Juro. 

If you need more than just eSignature, Juro offers transparent pricing plans, and its capabilities scale with your business needs. You replace multiple point solutions (Word, Excel, email, PDFs and shared drives) with one unified workspace, and you expand your digital toolkit with functions that aid in risk identification, enable playbook comparison, and automate contract creation, review, signature, and management.

Read independent reviews

Adobe Sign

Adobe Sign is rated on G2 with ⭐⭐⭐⭐ (4.3/5), with 72 1-3 star reviews, and on Capterra with ⭐⭐⭐⭐ (4.5/5) with 36 1-3 star reviews

Juro is rated on Capterra (⭐⭐⭐⭐⭐ 4.8/5) and G2 (⭐⭐⭐⭐⭐ 4.7/5), with no 1-3 star reviews on either platform.

The below are from verified Adobe Sign reviews from 2021, available on G2 and Capterra:

“If you have forgotten to cc: someone or need to make a change within the document after you sent it out, you are unable to edit the document and have to cancel and resend a brand new document”

“I do not like how difficult it is to edit a document once I have started the process of sending a document. I cannot even rotate a document in AdobeSign. This has proved to be a big time waster during this current pandemic”

“The learning curve is tricky … Very confusing for a newbie. I also dislike that Adobe Sign is no longer included as part of the Adobe Cloud suite--it now has to be paid for as an additional add-on”

“The customer service was absolutely horrible. Customer service via the chat was terrible. I truly wish I had not implemented this. Even now, trying to cancel it, was arduous and overly complicated”


Juro is top-rated on Capterra (⭐⭐⭐⭐⭐ 4.8/5) and G2 (⭐⭐⭐⭐⭐ 4.7/5), leading the category for Ease of Setup and Quality of Support

Juro users say:

"We've created a workflow that is scalable, quicker, automated and allows other teams to self-serve their contracts. For a small legal team this is essential and has saved us so much time"

“Juro completely lifted the burden off our legal team by empowering our Sales team to handle the majority of small business contracts from start to finish”

“We've cut down the time taken to create a contract by 96% and also made tracking of signatures much more visible. We can get a customised contract out to a customer in seconds rather than 30+ minutes now, are able to chat with customers and answer their questions within the contract itself, and get instantly informed via Slack when it's been signed”

"Easy to learn, intuitive user interface, anyone can use it without training. The Q&A function is amazing and lets me as a legal person focus on contracts which actually require my expertise in drafting and negotiating. The future is here!"

G2’s direct comparison page rates Juro higher than Adobe Sign in 7 out of 7 key areas and states that reviewers found Juro easier to use, set up, and administer. The page concludes that reviewers also preferred doing business with Juro overall, finding:

  • Reviewers felt that Juro meets the needs of their business better than Adobe Sign.
  • When comparing quality of ongoing product support, reviewers felt that Juro is the preferred option.
  • For feature updates and roadmaps, reviewers preferred the direction of Juro over Adobe Sign.

Read more about users’ experience with Juro on G2 and Juro on Capterra or head over to our case studies to find out more.

Frequently asked questions

Is Juro's native eSignature legally binding?

Yes. Juro's secure native eSignature is also mobile-responsive, allowing you to sign on any device. Find out more about where eSignature is globally recognised.

Which countries does Juro operate in?

Juro has powered more than 200,000 contracts for more than 1,000 companies in more than 65 countries, across Europe, the US, Latin America and Asia.

Who are Juro's investors?

Juro is backed by:

  • Union Square Ventures: the investors behind Twitter, Kickstarter and Coinbase.
  • Point Nine Capital: the investors behind Zendesk, Revolut and Typeform.
  • The founders of Indeed.com, Gumtree and Wise.

Can I import my contracts into Juro from Adobe Sign?

Yes. Juro offers drag-and-drop import thanks to its AI-powered Contract Reader. You can also upload documents at scale with an accompanying CSV that automatically tags contracts with the right metadata. Alternatively, if you have complex needs, we can manage the migration for you with flexible resourcing. Juro's customer success team can guide you through this process as part of our rapid implementation.

How can I get started with the switch to Juro?

Just talk to our commercial team to book a focused demo and find a plan that's right for you. Click here to book a demo.

Adobe Sign alternatives: all-in-one contract automation

If Adobe Sign doesn't appeal to you due to its inflexibility, limited functionality, lack of data analytics, or unpredictable pricing, these alternatives may be right for your business.

  • eSignature competitors: If you’re happy with your solution coverage remaining limited to signing, vendors such as DocuSign, HelloSign, RightSignature, Eversign and GetAccept also offer basic features for electronic signature.
  • Contract lifecycle management: Enterprise-minded solutions from SAP, Ariba and Oracle offer Word- and PDF-based solutions aimed at large corporations. They are priced accordingly and usually involve 6-12 month implementations. You can find out more by exploring G2 Crowd.
  • All-in-one contract automation: Juro's all-in-one platform will enable you to reduce several manual systems to just one, covering your lifecycle end-to-end and delivering self-serve automation, collaborative workflows and a data-rich repository for your contracts. Typical implementation time is 21 days.

Are you ready to find out where contract automation could take your business? Hit the button below to get in touch.

Download the guide