Juro vs DocuSign: features, pricing, DocuSign alternatives

Juro knowledge team, 18 May 2021

Looking beyond eSignature and swapping DocuSign for an all-in-one contract automation platform will give you access to the full range of features a legal team needs to move faster and scale.

Getting documents securely signed is a good start - but is it enough? While DocuSign's eSignature credentials are strong, legal teams looking for a comprehensive, scalable solution for contracts often run into its limitations quickly.

This page explores the features, limitations and pricing of DocuSign, in comparison to Juro's all-in-one contract automation platform. Use the menu below to navigate this page.

Juro vs DocuSign: feature comparison | Benefits | Pricing | Independent reviews | FAQs | Alternatives 

Juro vs DocuSign: feature comparison

Features DocuSign Juro
Rich text editor
Unlimited templates
Natural language Q&A
Internal commenting
External negotiation
Custom branding
Binding eSignature with audit trail
Kanban dashboard
Renewal reminders
Approval workflows
Conditional logic Enterprise plans only
Custom table views
Dedicated customer success manager Enterprise plans only
User access levels Enterprise plans only
Single sign-on Enterprise plans only
Bulk actions Enterprise plans only
Salesforce integration Enterprise plans only
Workday integration Enterprise plans only
Greenhouse integration Enterprise plans only
Google Drive integration Enterprise plans only
Slack integration
REST API & webhooks Enterprise plans only


Get a demo   Try Juro free

DocuSign is the pre-eminent player in eSignature and has an excellent range of functionality when it comes to getting PDFs signed securely online. But while DocuSign has some powerful features - particularly the depth of its eSignature solution - many essential features for legal teams are either missing, or have to be bought separately and paid for on top of per-envelope pricing that already escalates quickly.

Key pain points that users encounter with DocuSign are:

  • Lack of flexibility: any small change requires the contract to be reissued from scratch
  • No conditional templates: users have to manually select the correct terms, rather than using automation
  • Poor counterparty experience: signatories can't review the document smoothly from one central, intuitive UI
  • No data layer: key metadata isn't captured making it hard to search and report on contract data

For a deep set of features to help visionary legal counsel and the teams they enable to agree and manage contracts in one unified workspace, it's worth considering the benefits of an all-in-one contract automation platform.


Juro benefits

✍️ There’s more to contracts than signing

DocuSign is the first port of call for many businesses looking to get contracts securely eSigned. But it can’t do much more than electronic signature - if you need to create and edit beautiful templates, collaborate with colleagues, set up approvals, handle in-browser negotiation or benefit from post-signature features and analytics, you’ll need separate systems too. Juro’s all-in-one contract automation platform covers every stage of the contract lifecycle, in-browser, with transparent pricing that scales with your business.


⚙️ Replace several tools with one

DocuSign’s focus on electronic signature means your contract workflow will almost certainly also need to include Word, a shared drive or Dropbox, and an email back-and-forth that creates headaches for your team. Instead, replace this disjointed manual process with one easy-to-use tool that creates just one source of truth - a home for your contracts that makes self-serve automation a reality for your business.


🔗 Don’t pay per envelope - or per integration

DocuSign’s pay-per-envelope pricing model will help you get started, but you’ll be punished financially as your contract volume grows. Juro Team subscription plans offer unlimited contracts and templates for a transparent fee, meaning you don’t need to worry about the cost of signing more deals. Plus, unlike DocuSign, you don’t need an enterprise plan to benefit from our integrations with Salesforce, Slack, Workday, Greenhouse and Zapier.


Contracts should work where you do. Click above to get started ☝️

🔐 Digital collaboration - not locked PDFs

Editing in DocuSign means voiding the document, starting again and re-uploading. With Juro’s collaborative workflows, you can work securely in real time, in-browser, on your contracts - whether that’s tagging team members for comments, or negotiating contracts with counterparties online.


📈 Capture actionable contract data

PDFs in DocuSign don’t capture usable metadata, meaning your negotiation history is likely gone forever. It’s also hard to search within PDFs as they’re built from unstructured data, meaning you need to pay for AI contract review to find out what’s in your own contracts. Juro’s contract editor creates digital documents from structured data, so metadata is always captured. Contracts are searchable from day one thanks to a data-rich repository that helps you manage contracts effortlessly post-signature.


Spot bottlenecks before they happen. Click above to try it ☝️

👥 Manage templates and teams

Management of DocuSign PDFs tends to happen in emails, which can be difficult to keep track of. If you’d rather stay in control, Juro’s all-in-one contract automation platform includes collaborative features for team members. Set individual access levels, create custom table views and dashboards, and manage documents through their lifecycle with an easy-to-use Kanban board.


Managing contracts doesn't have to be complex. Click above to get started ☝️


Transparent pricing for scaling businesses

Juro offers flexible plans to suit any business - pick the plan that's right for you.

Lite Team Business
$59/user/month $90/user/month Let's talk.
✅ Template editor ✅ Everything in 'Lite' ✅ Everything in 'Team'
✅ Unlimited templates ✅ Unlimited contracts ✅ Single sign-on
✅ Internal commenting ✅ Approval workflows ✅ SAML
✅ In-browser negotiation ✅ Custom table views ✅ Bulk import
✅ Native eSignature ✅ OCR + data extraction ✅ Bulk actions
✅ Audit trails ✅ Analytics ✅ Salesforce integration
✅ Kanban dashboard ✅ CSV export ✅ Greenhouse integration
✅ Renewal reminders ✅ Dedicated customer success manager ✅ Workday integration
✅ Slack integration ✅ User access levels ✅ REST API
✅ GDrive integration ✅ Zapier integration ✅ Webhooks
✅ Company data integration    


Ready to replace several tools with an all-in-one contract automation platform? 👇

Get a demo  Try Juro free

While DocuSign's basic plans offer useful eSignature functionality, you'll quickly face an aggressive upsell if you want to access essential features for modern legal teams, like collaboration, integrations, negotiation, analytics and post-signature contract management.

Juro's flexible plans start at free, and offer simple, transparent, user-based pricing that means you don't need to worry about any nasty surprises when contract volume increases as your business grows.


Read independent reviews


DocuSign is rated on G2 with a score of ⭐⭐⭐⭐ (4.5/5) - lower than Juro, and with 35 one-star reviews. The below are verified reviews, available on G2:

"They have a bunch of unscalable hidden fees that they hid despite us asking about it in the sale process. Don't go with DocuSign especially if you are a start-up - they don't scale"

"It is expensive as hell ... to integrate it with Salesforce was highway robbery per person"

"I was sent a legal document to sign off on by realtor and was unable to access the document on the first try. When I tried to close the window and reopen to the document, I was then locked out of the signing process. It took two days for their customer support to email me back and all I heard were excuses"

"Difficult to mass send envelopes or create templates that actually save you time ... customer service is completely useless"



Juro is top-rated on Capterra (⭐⭐⭐⭐⭐ 4.8/5) and G2 (⭐⭐⭐⭐⭐ 4.7/5), leading the category for Ease of Setup and Quality of Support.

Our users say:

"Thanks to Juro, teams within our business can send out clear, well-drafted, beautifully designed commercial agreements that can be signed quickly. Crucially, all of this can be achieved with minimal input from our legal team"

"We've created a workflow that is scalable, quicker, automated and allows other teams to self-serve their contracts. For a small legal team this is essential and has saved us so much time"

"Easy to learn, intuitive user interface, anyone can use it without training. The Q&A function is amazing and let me as a legal person focus on contracts which actually require my expertise in drafting and negotiating. The future is here!"

"If you're looking for a simple to use, but powerful piece of contract management software that will have a tangible business impact, Juro is worth evaluating"

Read more about users’ experience with Juro on G2 and Juro on Capterra, or head over to our case studies to find out more.

Frequently asked questions

Is Juro's native eSignature legally binding?

Yes. Juro's secure native eSignature is also mobile-responsive, allowing you to sign on any device. Find out more about where eSignature is globally recognized.

Which countries does Juro operate in?

Juro has powered more than 200,000 contracts for more than 1,000 companies in more than 65 countries, across Europe, the US, Latin America and Asia.

Who are Juro's investors?

Juro is backed by:

  • Union Square Ventures: the investors behind Twitter, Kickstarter and Coinbase.
  • Point Nine Capital: the investors behind Zendesk, Revolut and Typeform.
  • The founders of Indeed.com, Gumtree and Wise.

Can I import my contracts into Juro from DocuSign?

Yes. Juro offers drag-and-drop import thanks to its AI-powered Contract Reader. You can also upload documents at scale with an accompanying CSV that automatically tags contracts with the right metadata. Alternatively if you have complex needs, we can manage the migration for you with flexible resource. Juro's customer success team can guide you through this process as part of our rapid implementation.

How can I get started with the switch to Juro?

Just talk to our commercial team to book a focused demo and find a plan that's right for you. Click here to book a demo.

DocuSign alternatives: all-in-one contract automation

If signing increasing volumes of contracts is proving to be difficult due to DocuSign’s product limitations and rigid pricing, it might be time to explore alternatives. You have lots of options:

  • eSignature competitors: providers like HelloSign, Adobe Sign, GetAccept and RightSignature offer different features for basic eSignature workflows.
  • Contract lifecycle management: enterprise-minded solutions from SAP Ariba and Oracle exist that offer Word- and PDF-based solutions aimed at large corporates. They are priced accordingly and usually involve 6-12 month implementations. You can find out more by exploring G2 Crowd.
  • All-in-one contract automation: Juro's all-in-one platform will enable you to reduce several manual systems to just one, covering your lifecycle end-to-end and delivering self-serve automation, collaborative workflows and a data-rich repository for your contracts. Typical implementation time is 21 days.

If you'd like to explore the value that contract automation could create for your business, hit the button below to get in touch.

Topics: Contract magic

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