Juro vs HelloSign: features, pricing, comparisons and alternatives

Juro knowledge team, 16 July 2021

HelloSign is a popular choice for basic signing of PDFs - but what if you need more than just eSignature?

HelloSign helps thousands of companies get PDFs signed, both natively and by incorporating its technology into other platforms. But how do its features measure up for users that need to do more with contracts? Can HelloSign enable you to manage contracts end-to-end in one unified workspace?

This page explores the features, limitations and pricing of HelloSign, in comparison to Juro's all-in-one contract automation platform. Use the menu below to navigate this page.

Juro vs HelloSign: feature comparison | Benefits | Pricing | Independent reviews | FAQs | Alternatives

Juro vs HelloSign: feature comparison

Features HelloSign Juro
Rich text editor
Unlimited templates Premium plans only
Natural language Q&A
Internal commenting
External negotiation
Custom branding
Binding eSignature with audit trail
Signing on mobile
Kanban board
Approval workflows
Conditional logic Premium plans only
Real-time dashboard Premium plans only
Analytics Premium plans only
Dedicated customer success manager
User access levels
Single sign-on Premium plans only
Bulk actions Premium plans only
Salesforce integration Premium plans only
Workday integration
Greenhouse integration
Gmail integration
Google Drive integration
Slack integration
Zapier integration
REST API & webhooks

Looking for more than just eSignature? Try all-in-one contract automation 👇

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HelloSign is a popular eSignature solution, and is even used by some contract management platforms to provide enable contract signing where native signature is lacking. But while HelloSign offers a cost-effective option for basic signature requirements, many of the essential features legal teams need are lacking. Similarly, many of the key features are only available on premium plans, meaning HelloSign can quickly become a costly proposition.

Key pain points that users encounter with HelloSign are:

  • Unexpected limitations: templates and recipients can be restricted in number, meaning users face barriers to getting business-critical documents signed. This can create bottlenecks, friction and unexpected costs
  • Unresponsive support: support is delivered via email, without dedicated customer success managers, and users have reported delays and long turnaround times when trying to resolve issues with their workflows
  • Lack of flexibility: HelloSign's PDF-based workflow makes changes and collaboration difficult, leading to clunky user experience
  • No data layer: key metadata isn't captured, making it hard to search and report on your contract data

For a deep set of features to help visionary legal counsel and the teams they enable to agree and manage contracts in one unified workspace, it's worth considering the benefits of an all-in-one contract automation platform.

Juro benefits

✍️ More than just eSignature

Signing contracts is a key part of growing your business, but it's just one part of the contract lifecycle. If HelloSign forms part of your contracts process, then you're probably also using Word, emails, PDFs and shared drives too - creating friction and delays as you switch between systems. Juro is an all-in-one contract automation platform that replaces all these tools with just one, enabling you to create, negotiate, sign, manage, track and renew contracts - all in one unified workspace.


Before Juro 😫 ...


... after Juro 😍

💗 A platform that scales with your company

There's nothing worse than hitting an in-product limitation that blocks you from getting a deal over the line. If the numbers of templates you need to create and contracts you need to sign are increasing, that's great - it means your business is growing! That's why unlike HelloSign, Juro has no limit on templates, nor signatures - the platform is built to scale

along with your business, and we're here to help you make that happen. 

💬 Real-time chat support and a dedicated CSM

Fast-growing businesses don't have time to wait for an email response to a burning issue. That's why Juro offers real-time chat support, and a dedicated customer success manager to make sure you're never left alone with a bottleneck that's blocking your company's most important documents.

With an average response time of under five minutes, and category-leading ratings for quality of support (9.7/10) and ease of admin (9.8/10) from independent G2 reviews, you can feel confident that we're as committed to your success with Juro as you are.

🌐 A browser-native editor built for contracts

PDFs are useful but they have obvious limitations. As an offline file format, they don't capture metadata, they're inflexible, making collaboration difficult and rich analytics almost impossible. Juro's editor is custom-built on a JSON data layer, so that your contracts are born as structured data, making them truly dynamic digital documents. 

Juro's editor also allows for rich media, advanced features like conditional logic, and sidebar collaboration to get your contracts over the line faster - and help everyone agree more.

juro-nda-non-disclosure-agreement-UIWant your contracts to look this good? Click the NDA above to get started ☝️

➕ A data-rich repository for your key documents

For fast-growth businesses approaching key milestones like M&A, funding rounds or huge partnership deals, it's not good enough to simply have a shared drive of PDFs. You need to quickly and accurately know what's actually in them. Juro contracts are searchable from day one, meaning you can query and manipulate contract data at scale easily, using custom table views and dashboards. Never miss a renewal deadline again, thanks to a data-rich repository that tells you a whole lot more than simply whether contracts are signed or not.

juro-contract-renewal-table-pngTrack renewals easily with Juro's custom table views and automated reminders. Click above to try it ☝️


Flexible pricing for scaling businesses

Looking at HelloSign's offering as a whole, it's clearly a robust and powerful option when it comes to signatures, with advanced security features and strong integrations with shared drive solutions. But signing is just one part of the contract story for fast-growing businesses - and one that can become both expensive and limiting if you rely only on an eSignature solution like HelloSign to handle contracts end-to-end.

If you're considering your budget in the context of the entire contract lifecycle, rather than just signature, Juro's flexible plans start at free, and offer simple, user-based pricing that means you don't need to worry about any nasty surprises when contract volume increases as your business grows.

Juro offers flexible plans to suit any business. Head over to our pricing page to select a plan that's right for your business. Alternatively, hit the button below for more info👇. 

Get a demo


Read independent reviews


HelloSign is rated on G2 with ⭐⭐⭐⭐ (4.7/5), with 37 1-3 star reviews, and on Capterra with ⭐⭐⭐⭐ (4.6/5) with 18 1-3 star reviews.

Juro is rated on Capterra (⭐⭐⭐⭐⭐ 4.8/5) and G2 (⭐⭐⭐⭐⭐ 4.7/5), with no 1-3 star reviews on either platform.

The below are verified HelloSign reviews from 2021, available on G2:

There are unmentioned restrictions such as limits on people you can send it to, and how many documents you can send in 24 hours. Compound that with unavailable customer service. If you're providing such a critical enterprise solution, and you have customer service that doesn't respond in 24 hours, that is a significant killer

Configuring the signatures is clunky. It's not clear how I can fill in certain types of information

Lack of follow-through from the support team when I experienced issues with one of my templates

Some documents fail to upload, when I reached out to support, it took a month going back and forth to try to figure it out, the issue was never resolved and I have used my personal DocuSign account to send out the document since we needed to get things going


Juro is top-rated on Capterra (⭐⭐⭐⭐⭐ 4.8/5) and G2 (⭐⭐⭐⭐⭐ 4.7/5), leading the category for Ease of Setup and Quality of Support.

Our users say:

"Thanks to Juro, teams within our business can send out clear, well-drafted, beautifully designed commercial agreements that can be signed quickly. Crucially, all of this can be achieved with minimal input from our legal team"

"We've created a workflow that is scalable, quicker, automated and allows other teams to self-serve their contracts. For a small legal team this is essential and has saved us so much time"

"Easy to learn, intuitive user interface, anyone can use it without training. The Q&A function is amazing and let me as a legal person focus on contracts which actually require my expertise in drafting and negotiating. The future is here!"

"If you're looking for a simple to use, but powerful piece of contract management software that will have a tangible business impact, Juro is worth evaluating"

When comparing the two platforms, G2 users preferred Juro to HelloSign in four of seven categories, including:

  • Ease of admin (9.8/10)
  • Quality of support (9.7/10)
  • Ease of doing business with (9.6/10)
  • Product direction (10/10)

Read more about users’ experience with Juro on G2 and Juro on Capterra, or head over to our case studies to find out more.

Frequently asked questions

Is Juro's native eSignature legally binding?

Yes. Juro's secure native eSignature is also mobile-responsive, allowing you to sign on any device. Find out more about where eSignature is globally recognized.

Which countries does Juro operate in?

Juro has powered more than 200,000 contracts for more than 1,000 companies in more than 65 countries, across Europe, the US, Latin America and Asia.

Who are Juro's investors?

Juro is backed by:

  • Union Square Ventures: the investors behind Twitter, Kickstarter and Coinbase.
  • Point Nine Capital: the investors behind Zendesk, Revolut and Typeform.
  • The founders of Indeed.com, Gumtree and Wise.

Can I import my contracts into Juro from HelloSign?

Yes. Juro offers drag-and-drop import thanks to its AI-powered Contract Reader. You can also upload documents at scale with an accompanying CSV that automatically tags contracts with the right metadata. Alternatively if you have complex needs, we can manage the migration for you with flexible resource. Juro's customer success team can guide you through this process as part of our rapid implementation.

How can I get started with the switch to Juro?

Just talk to our commercial team to book a focused demo and find a plan that's right for you. Click here to book a demo.

HelloSign alternatives: all-in-one contract automation

If you need more than just eSignature and you're looking for a solution that covers parts of the contract lifecycle that HelloSign can't, it might be time to explore alternatives. You have lots of options when it comes to competitors.

  • eSignature competitors: vendors like DocuSign, Adobe Sign, RightSignature, Eversign and GetAccept also offer basic features for electronic signature, if you're happy with your solution coverage remaining limited to signing. If that sounds like you, discover more alternatives to DocuSign. 
  • Contract lifecycle management: enterprise-minded solutions from SAP Ariba and Oracle exist that offer Word- and PDF-based solutions aimed at large corporates. They are priced accordingly and usually involve 6-12 month implementations. You can find out more by exploring G2 Crowd.
  • All-in-one contract automation: Juro's all-in-one platform will enable you to reduce several manual systems to just one, covering your lifecycle end-to-end and delivering self-serve automation, collaborative workflows and a data-rich repository for your contracts. Typical implementation time is 21 days.

If you'd like to explore the value that contract automation could create for your business, hit the button below to get in touch.

Topics: Contract magic

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