Ironclad’s software is a popular choice for enterprise legal teams - but what are its strengths and weaknesses? Let’s take a look.
Ironclad is a great product built around Microsoft Word, but is it the right choice for fast-growing companies looking for an all-in-one platform for their contracts?
This page explores the features, limitations and pricing of Ironclad in comparison to Juro’s all-in-one contract automation platform. Use the menu below to navigate this page.
Juro vs Ironclad: feature comparison
Let's take a look at the features and integrations offered by each platform.
|Browser-native contract editor||❌||✅|
|Native, secure eSignature||❌||✅|
|Custom table views||❌||✅|
|Dedicated customer success manager||✅||✅|
|User access levels||✅||✅|
|Google Drive integration||✅||✅|
Ironclad has been implemented in large legal functions at enterprises like MasterCard, L’Oreal and Dropbox that are happy to rely on Word’s .docx file format, and implement or integrate a separate eSignature solution to actually get documents agreed. This creates an extra bottleneck, with more friction - not less.
But this multiple tool approach can struggle when it comes to adoption in the wider business, with commercial teams that want to work with all-in-one solutions, in-browser. This is evidenced by the lack of integrations into key systems for business teams, like Slack, Workday and Greenhouse.
Key pain points that users encounter with Ironclad are:
- Lack of self-serve: it’s difficult to create and update templates and workflows without hands-on support (and additional workflow costs)
- Workflow difficulties: it’s not possible to lock down contracts to prevent unwanted or accidental edits
- Limited data repository: accurate search is difficult due to unstructured data in .docx files; it’s not possible to create custom table views to manage contracts, and updates to the document during its lifetime have to be manually tagged
- No transparent, public pricing: this can lead to high costs
For self-serve automation that’s quick and easy to implement, it’s worth considering an all-in-one contract automation platform that offers the flexibility you need, with transparent pricing too.
⚙️ All-in-one contract automation platform
If you still have to use Word and pay for a separate electronic signature solution, do you really have a system of record for contracts? On G2, one Ironclad user says:
“I'd like to see Ironclad actually build the signing features - currently you have to use DocuSign, Hello Sign, or some other product”
Instead, Juro covers every aspect of the contract lifecycle natively and in-browser, from self-serve creation from templates, through collaboration and negotiation, all the way through to eSignature and post-signature management and renewal. Manage one source of truth for contracts from an easy-to-use Kanban board.
⚡ Intuitive self-serve on templates and workflows
Fast-growing companies don’t have time to wait a week for support agents to turn around requests for template maintenance. They also don’t want to pay per workflow when they bring another contract template into the platform. With Ironclad, user reviews suggest you'll need the support team to make even minor changes to your templates. With Juro, templates and workflows can be set up self-serve - and if you need help, our support team responds on average in under five minutes.
Conversely, independent G2 and Capterra user reviews of Ironclad say:
“I wish there was more clarity on the workflows”
“We currently rely on Ironclad’s support team to implement changes”
"For something as simple as directing a typo, you have to download the template, correct in Word and reupload. It feels unnecessarily cumbersome"
🔗 Business-wide adoption through deep integrations
Ironclad’s integration stack focuses on shared drives, to handle all those docx and PDF files; and eSignature providers, because Ironclad doesn’t include native, secure eSignature. These are great for the legal team, but what about collaborating with the wider business? Juro integrates with Slack, Greenhouse, Workday and Zapier - not just Salesforce - to make sure that contracts and their data flow seamlessly between teams.
🚀 Get started in weeks - not months
According to the Ironclad website, “CLM (contract lifecycle management) solutions can only benefit your company if they’re deployed correctly, and they can only be deployed correctly if they’re set up by legal operations and technology experts”.
We disagree. At Juro, we don’t believe in lengthy, complex implementations that need an army of engineers just to get you to square one. Independent reviews find that our product excels in ease of setup, and our SLA for getting new customers to value is 21 days or fewer. Instead of labouring through a sandbox and a long process of engineering, why not just create a free Juro account and get started right now?
Transparent pricing for scaling businesses
Ironclad offers no public information about its pricing, no free trial, and no free plans.
Here are Juro’s transparent pricing plans, designed to scale as your company grows. You can also sign up for free.
|✅ Template editor||✅ Everything in 'Lite'||✅ Everything in 'Team'|
|✅ Unlimited templates||✅ Unlimited contracts||✅ Single sign-on|
|✅ Internal commenting||✅ Approval workflows||✅ SAML|
|✅ In-browser negotiation||✅ Custom table views||✅ Bulk import|
|✅ Native eSignature||✅ OCR + data extraction||✅ Bulk actions|
|✅ Audit trails||✅ Analytics||✅ Salesforce integration|
|✅ Kanban dashboard||✅ CSV export||✅ Greenhouse integration|
|✅ Renewal reminders||✅ Dedicated customer success manager||✅ Workday integration|
|✅ Slack integration||✅ User access levels||✅ REST API|
|✅ GDrive integration||✅ Zapier integration||✅ Webhooks|
|✅ Company data integration|
Want clarity on pricing with an all-in-one solution that includes eSignature?👇
It’s hard to make any comparisons on pricing between Juro and Ironclad, because Ironclad doesn’t provide any information. However, its customers include enterprises like MasterCard and L’Oreal, so the solution is probably priced at a level that corresponds with that size of company.
Read independent reviews
Ironclad is rated on Capterra with a score of ⭐⭐⭐⭐ (4.1/5), compared to Juro's ⭐⭐⭐⭐⭐ (4.8/5).
The most recent reviewer this year rated their likelihood to recommend Ironclad at 5/10, saying:
"The search capabilities are really limited. You can only search by the title of the workflow. You cannot, for example, search by PO# or SKU#, which is extremely annoying. Oftentimes I have to go first to Salesforce to find the legal name of the company, and then search that in Ironclad"
On G2, Ironclad is rated ⭐⭐⭐⭐ (4.6/5), very slightly lower than Juro's ⭐⭐⭐⭐⭐ (4.7/5). You can check out the direct comparison page here.
G2 summarises the main points as:
- Reviewers felt that Juro meets the needs of their business better than Ironclad.
- When comparing quality of ongoing product support, reviewers felt that Juro is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Juro over Ironclad.
Juro scores higher in 5 of the 7 key comparison areas, according to reviewers, who prefer Juro when it comes to:
✅ Meets user requirements
✅ Ease of Setup
✅ Ease of Admin
✅ Quality of support
✅ Product direction
Juro users say:
"Juro combines contract editing with signatures to create a market-leading product"
"Thanks to Juro, teams within our business can send out clear, well-drafted, beautifully designed commercial agreements that can be signed quickly. Crucially, all of this can be achieved with minimal input from our legal team"
"We've created a workflow that is scalable, quicker, automated and allows other teams to self-serve their contracts. For a small legal team this is essential and has saved us so much time"
"Easy to learn, intuitive user interface, anyone can use it without training. The Q&A function is amazing and let me as a legal person focus on contracts which actually require my expertise in drafting and negotiating. The future is here!"
"If you're looking for a simple to use, but powerful piece of contract management software that will have a tangible business impact, Juro is worth evaluating"
Frequently asked questions
Does Juro have native eSignature?
Yes. Unlike Ironclad, you don't need to pay for and integrate a separate eSignature provider. Juro's native eSignature is secure and mobile-responsive, allowing you to sign on any device.
Does Juro integrate with key business systems?
Yes. Juro integrates with Salesforce, Slack, Workday, Greenhouse and Zapier, as well as shared drives and offering an open API / webhooks.
Which countries does Juro operate in?
Juro has powered more than 200,000 contracts for more than 1,000 companies in more than 65 countries, across Europe, the US, Latin America and Asia.
Who are Juro’s investors?
Juro is backed by:
- Union Square Ventures: the investors behind Twitter, Kickstarter and Coinbase.
- Point Nine Capital: the investors behind Zendesk, Revolut and Typeform.
- The founders of Indeed.com, Gumtree and Wise.
Can I import my contracts from another system?
Yes. Juro offers drag-and-drop import thanks to its AI-powered Contract Reader. You can also upload documents at scale with an accompanying CSV that automatically tags contracts with the right metadata. Alternatively if you have complex needs, we can manage the migration for you with flexible resource. Juro's customer success team can guide you through this process as part of our rapid implementation.
How can I get started with the switch to Juro?
Just talk to our commercial team to book a focused demo and find a plan that's right for you. Click here to book a demo.
Ironclad alternatives: all-in-one contract automation
If Ironclad isn't working out for you, or you're put off by the lack of transparency on cost, there are various alternatives that might be right for your business.
- eSignature plus Word and Excel: if you're already paying for an eSignature provider and generally using docx and PDF files, you might be able to manage the repository elements for free. Check out this free contract management Excel template to get started.
- Contract lifecycle management: there are established enterprise vendors that cater to large businesses, including SAP Ariba, Icertis and Agiloft. If you're looking for a traditional platform to handle legacy file formats, these could offer a good option. Browse them on G2 here.
- All-in-one contract automation: Juro's all-in-one platform will enable you to reduce several manual systems to just one, covering your lifecycle end-to-end and delivering self-serve automation, collaborative workflows and a data-rich repository for your contracts. Typical implementation time is 21 days - and it's free to try.
If you'd like to explore the value that contract automation could create for your business, hit the button below to get in touch.